FAQ
Please download the Financial Services Guide for more information.
- What type of information will you provide to me?
- What information do I need to provide to receive personal financial advice?
- Will you explain the risks associated with the strategies and financial products you recommend?
What type of information will you provide to me?
The Corporations Act 2001 requires us to provide certain information to you when you consult us. The type of information we need to give you will be decided by the services you engage us to provide, however we hope you will agree that it makes sense to record the commercial basis of our relationship.
The process of financial planning involves translating your personal financial affairs and life goals into a written plan called a Statement of Advice. A Statement of Advice is designed to help you determine whether and how you can meet your financial needs and life goals through the proper management of your financial resources.
When we provide you with additional ongoing advice which is directly related to our original advice, we will confirm our ongoing advice in a brief Statement of Additional Advice.
What information do I need to provide to receive personal financial advice?
You need to provide us with details about yourself, your family, your life goals and your current financial situation. We also need details about your health, your current investments, risk protection and your attitude to investing, including the level of financial risk you are comfortable with. A good Statement of Advice relies on good information. Your information helps us offer you the most appropriate advice possible.
You have the right not to provide this information. However, if you do not, we are required to warn you about the possible consequences that the advice you receive may not be appropriate to your individual needs, lifestyle objectives and financial goals.
Will you explain the risks associated with the strategies and financial products you recommend?
We will explain all significant risks associated with the strategies and financial products we recommend to you. If you do not fully understand the risks, you should ask us to explain those risks further.
When we recommend a particular Financial Product we will give you a Product Disclosure Statement (PDS). A PDS contains information prescribed by law to enable you to make an informed decision before acquiring a Financial Product.

